Tuesday, 7 May 2013

McDonalds Move to Freedom Food Pork - Understanding What matters to Consumers



A look at food sourcing policies of major companies provides useful clues about what matters to consumers.

Such companies spend tens if not hundreds of thousands of pounds tracking consumer trends and are keen to adopt those which they think will make a difference to the way they are supported by the public. It is therefore interesting to see that McDonalds have committed to serving only RSPCA Freedom Food pork. A call to the McDonalds helpline confirmed that by pork they mean their bacon and sausages.

Whether or not you happen to be a supporter of the RSPCA, particularly their recent overtly political moves on hunting prosecutions and stance on badger culling, there is no doubt that the Freedom Foods logo and standards appeal to the public, and are becoming more widely used. Sainsbury for example is a huge supporter of Freedom Foods chicken and pork based products, and charges a premium for them.

Sainsbury though is positioned as one of the more upscale supermarkets, selling pricey food. McDonalds aims at the value end of the market, yet they have sufficient belief in the appeal of higher welfare to incorporate such foods on their menu, despite the added cost this presents along the chain.

We do not know who bears the cost, and whether consumer prices have nudged up, or McDonalds take a hit on margin, or indeed the producers and processors are squeezed.

What we do know is that this commitment to providing more than basically produced food is a thread that has been running through McDonalds for some time. They still use only organic milk and eggs. They came out very well in the recent horsemeat scandal because they only use beef from UK or Irish farms. 

Their move to Freedom Food pork will mean that they see animal welfare as of sufficient interest to their customer base to make the change worthwhile in business terms.

The McDonalds move does not necessarily signal that consumer demand will lead to an upgrade of pig welfare standards across the whole food industry. But it does suggest that concern for animal welfare is no longer a niche issue.

Note to McDonalds's marketing department - the advert would have been much stronger if it referred to bacon and sausages, not pork which tends to mean chops or a roast.



2 comments:

T.W. Barritt at Culinary Types said...

Very interesting development. It seems that McDonald's has been quite progressive in the U.K. for many years, yet there have been few similar actions in the United States. One wonders if the U.K. is serving as a laboratory of sorts for future corporate actions?

Colette Burke said...

The UK could well be a test bed for ideas. Not only are McDonalds quite innovative here, their financial performance has improved in recent years too.